Privacy Policy

1 Introduction and Scope

This privacy policy applies to the 66 zz website and all associated services. When you register, log in, play games, or use any service on the 66 zz platform, you are considered to have agreed to the terms of this policy.

We believe you should have full control over your personal information. That is why we collect only the data necessary to operate our services properly. To learn about the general terms of using the 66 zz platform, please read our Terms and Conditions page.

In this policy, "we", "us" or "66 zz" refers to the entity operating this platform. "You" refers to any registered or unregistered user.

2 What Information We Collect

2.1 Information provided at registration

We collect the information you voluntarily provide when creating an account. This includes:

• Full name and date of birth
• Mobile number and email address
• Preferred username and password
• Documents required for identity verification (such as a national ID card)

2.2 Automatically collected information

When you use our platform, certain technical information is recorded automatically:

• IP address and device type
• Browser version and operating system
• Navigation patterns and duration on the platform
• Cookies and session data (details in section 6)

2.3 Financial transaction information

Records of transactions made through mobile banking services (bKash, Nagad, Rocket, Upay) during deposits and withdrawals are kept. We do not store any complete PIN or password — only transaction reference numbers and amounts are recorded.

3 Purpose of Data Use

66 zz uses your information only for the following purposes:

3.1 Account management

The collected information is needed to create, verify and maintain your account. The age and identity verification process ensures that only individuals aged 21 or above can create an account.

3.2 Service improvement

By analysing your usage patterns, we identify technical issues on the platform and improve the experience. No personal identity is revealed in this analysis.

3.3 Customer support

When you request assistance via live chat or email, your account information allows us to provide fast and accurate support.

3.4 Security and fraud prevention

Suspicious behaviour is detected and accounts are kept secure by monitoring transaction and login activity.

3.5 Communications and notifications

Your mobile number or email may be used to send important account updates, bonus notifications and relevant information. You may request to opt out of these communications at any time.

4 Data Sharing and Third Parties

66 zz does not sell your personal information to any third party. However, limited information may be shared in the following circumstances:

4.1 Payment service providers

The minimum information required to process transactions through bKash, Nagad, Rocket and Upay is shared with the respective mobile banking institution. These institutions operate under their own privacy policies.

4.2 Technology and infrastructure partners

Game studios (such as Evolution, Pragmatic Play, JILI, etc.) and security service providers may receive information within necessary limits. They are required to follow our security standards when using this information.

4.3 Legal obligations

If a court or competent authority legally orders the disclosure of information, we are obliged to comply. In such cases we will provide only the minimum necessary information and will endeavour to notify you where possible.

5 Data Security Measures

66 zz uses multiple layers of security to protect your information:

• SSL Encryption: All data transmission is encrypted using SSL technology, making it impossible for third parties to intercept information in transit.
• Secure servers: All data is stored on secure servers protected by firewalls and access controls to prevent unauthorised access.
• OTP verification: Sensitive actions (password changes, large withdrawals) require OTP verification to complete.
• Regular security assessments: Our technical team conducts regular security reviews to identify and address potential vulnerabilities.
• Limited access: Staff can only access the information required for their specific role.

However, transmitting information over the internet is not entirely without risk. While we provide the highest level of protection, it is honest to acknowledge that no system is completely impenetrable.

6 Cookies and Tracking Technology

66 zz uses several types of cookies:

6.1 Essential cookies

Without these, the platform cannot function properly. They handle maintaining login sessions, managing security tokens and remembering language preferences.

6.2 Functionality cookies

These make the service more personalised by remembering your preferences and settings — for example, your preferred game category or display settings.

6.3 Analytics cookies

These collect anonymous statistics to understand which parts of the platform are used most. No personal identity is included in this data.

You can disable cookies from your browser settings, though some platform features may become limited as a result.

7 Data Retention Period

66 zz retains your information according to the following policy:

• Your registration information and transaction history are retained while your account is active.
• After account closure, financial and identity verification data may be retained for a specified period as required by law.
• Anonymous data collected for analytical purposes may be kept for an extended period, as it is not linked to any personal identity.
• If you request account closure, we delete your personal information as soon as possible, unless a legal obligation prevents us from doing so.

8 Your Rights

You have several important rights regarding your personal information:

8.1 Right to access

If you would like to know what information we hold about you, please contact our support team. We will respond in a timely manner after verification.

8.2 Right to correction

If any information in your profile is incorrect, you can correct it through account settings or by contacting the support team.

8.3 Right to deletion

You may request the deletion of information that falls outside legal obligations. However, if information necessary to keep your account active is deleted, the account will also be closed.

8.4 Right to opt out of marketing communications

If you do not wish to receive promotional messages, you can opt out from settings at any time. It is not possible to stop essential account-related notifications.

9 Responsible Gaming and Data Protection

At 66 zz, we believe that privacy protection plays an important role in creating a safe and responsible gaming environment. Using information about your playing patterns and time spent, we can identify potentially problematic behaviour and offer relevant support.

This information is always handled confidentially and is not shared with any third party. You can find more details on our Responsible Gaming Guidelines page, which includes self-control tools and support information.

10 Protection of Minors

66 zz provides services only to individuals aged 21 or above. Registration by minors is strictly prohibited.

We do not knowingly collect personal information from any minor. If we confirm that a minor has registered, that account will be closed immediately and the associated information will be deleted.

For answers to general questions about using our site and the registration process, you can visit our Frequently Asked Questions (FAQ) page.

11 Policy Changes

66 zz reserves the right to update this privacy policy when necessary. If any significant changes are made, we will inform you in the following ways:

• By publishing a notice on the platform
• By sending a message to your registered email or mobile number
• By updating the "Last updated" date at the top of this page

If you continue to use the platform after changes have been made, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.

12 Contact and Complaints

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact our support team. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.